Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements in both inches and centimeters to ensure a perfect fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may request a cancellation within 1 hour of purchase by contacting our support team.
What materials do you use in your garments?
OASE North America prioritizes premium fabrics including organic cotton, sustainable linens, and high-grade synthetic blends for durability and comfort.
Do you offer international shipping outside of North America?
Currently, we focus on serving customers within the United States and Canada to ensure the highest level of logistics and service quality.
How should I care for my OASE items?
Care instructions are printed on the internal garment tag. Generally, we recommend cold machine washes and air drying to preserve fabric integrity.
Are your products ethically manufactured?
Yes, we partner exclusively with manufacturers who adhere to fair labor practices and environmental sustainability standards.